All prices are in Canadian dollars and exclude shipping charges (see below) and applicable taxes depending on your location.
The applicable prices are always those displayed when you place an order.
It is possible to pick up an order at our premises located in Terrebonne, QC, J6X 4J8 Canada see the "Contact Us" section for details. Cash payments are then possible in this case only.
Shipping costs are always excluded in our prices and will be calculated based on your address and the weight and dimensions of the items purchased. The automated system only allows you to buy in Canada and the United States but it is possible to deliver to other destinations but it is best to contact us before... You will then have to make your purchase normally with a coupon code that will deduct your shipping costs and pay for your order via PayPal or Credit Card, then we will calculate the additional shipping costs to destinations other than Canada, then we will send you a manual invoice via Paypal for these additional costs. As soon as this is paid, we will send you your order.
We usually ship within 1-2 business days of your payment and sometimes even the same day. In the event that a special deadline is indicated for the item you choose, then the deadlines will be extended... In the event of a return for unclaimed items, incorrect address, or any other error relating to the information provided by the buyer, the latter (the buyer) is responsible for assuming the costs incurred for the return and reshipping of the packages. Any promotions relating to shipping costs cannot be applied to the costs relating to a return or reshipping of packages. If the error is attributable to the transcription or other by SimpleBoutique.ca, then we will assume the costs.
The Economy Package promotion cannot be applied in remote areas such as the far north of Quebec. In the event that shipping costs Simple Boutique more than $25.00 before taxes, we reserve the right to request a surcharge or cancel the order.
Refund Policy
All our products are guaranteed against manufacturing defects and damage during delivery. In this case, the products are replaced by equivalent products. It is the buyer's responsibility to validate the compatibility of the products purchased.
In case you need to return an item(s) to us, please contact us first to get the method to use. Maximum 30 days from the date of receipt for any product return and you must obtain a return authorization before returning a product to us... contact us to do so.
NO RETURNS ON USED OR CLEARANCE ITEMS... these items are considered final sale. During the holiday season we are extending the return period, any items purchased between October 1st and December 15th will be returnable until January 15th.
Privacy Policy
Introduction
This privacy policy is intended to inform users of the SimpleBoutique.ca site about the collection, use and protection of their personal data in accordance with Quebec Law 25.
Company Identification
9284-8068 Québec Inc. (doing business as Simple Boutique)
3150 Boul. des Entreprises, Door 3
Terrebonne, Quebec J6X 4J8 Canada
All elements on the SimpleBoutique.ca website are protected and belong to 9284-8068 Québec Inc. (Simple Boutique), its users or its licensees. We strive to keep the information on our site up to date, but it may sometimes be inaccurate, incomplete or outdated. The trademarks on the site belong to their respective owners and no license for use is granted.
Type of data collected
The data collected includes information automatically collected by Google Analytics, such as IP address, your location, hardware and software details, content viewed, and data about your interaction with our site. Personal data is obtained through contact forms, newsletter registration, order and account creation. This includes information such as first name, last name, address, date of birth, age, email address, phone number, password and payment information.
Use of data
The data is used to execute contracts, send promotional offers, perform statistical analyses, ship and track orders, and ensure data security. No disclosure to third parties is made without prior consent. The information is used to personalize and improve the services of 9284-8068 Québec Inc. (Simple Boutique).
Safety measures
9284-8068 Québec Inc. (Simple Boutique) has implemented advanced security measures to protect users against the loss or unauthorized use of information, including credit card information. The servers operated by Shopify Inc. use 2048-bit SSL technology to ensure highly secure data transmission. All personal data is encrypted by SSL at the time of entry, making it impossible to read during transfer over the Internet. No information related to the order, including name, address and credit card number, is openly circulated on the Internet.
This security service is provided by a specialist in "Trust Services" on the Internet, with servers protected by firewall-type technology. Although no security mechanism is perfect, 9284-8068 Québec Inc. (Simple Boutique) is committed to maintaining its equipment at the cutting edge of technology for secure transactions. No sale or sharing with third parties, except legal requirement.
International data transfer
User data may be accessed, processed, or collected only in Quebec.
Duration of exploitation of personal data
Personal data is stored for 5 years. Users will be informed if their data is retained for longer.
Security Incident Management
In the event of a data leak, users and the Quebec Commission on Access to Information will be notified.
User Rights
Users have the right to be informed, to access, to rectify, to withdraw their consent. Contact Jonathan Latour responsible for the protection of personal data at the address mentioned, available for any questions or requests.
By mail:
9284-8068 Québec Inc. (Simple Boutique)
Data Privacy
3150 Boul des Entreprises, Door 3
Terrebonne, Quebec J6X 4J8 Canada
By email: service@simpleboutique.ca
By phone:
In Montreal: (514) 448-0879
Elsewhere in Canada: 1 877 546-8535 (toll-free)
Minors
Minors under the age of 14 require parental consent for the collection of their data. 9284-8068 Québec Inc. (Simple Boutique) is attentive to the protection of information transmitted over the Internet and to respect for privacy. In order to reduce the risks of exposure to offensive data or criminal acts, reasonable supervision of use by children and adolescents is recommended. They should be encouraged to report any uncomfortable situation. These measures are intended to ensure informed use of the Internet and to promote the development of children and adolescents. We encourage parents to monitor their children's and adolescents' use of the Internet to avoid the disclosure of personal information or exposure to inappropriate content.
